Tech Solution Platform

Tech Solution Platform

UX/UI design

UX/UI design

QuickTube

QuickTube

QuickTube

Solve technological problems in minimum time and maximum efficiency.

Solve technological problems in minimum time and maximum efficiency.

Solve technological problems in minimum time and maximum efficiency.

Connecting generations through technology mastery.

About the Project

About the Project

01

01

QuickTube helps adults age 50+ navigate technology with easy-to-follow video tutorials, instant support, and personalized tech assistance, building confidence and reducing frustration.

Challenge and solution

Challenge and solution

02

02

Many adults age 50+ struggle with technology, making it frustrating and overwhelming. QuickTube simplifies learning and provides fast support to build confidence.

Challenge

  1. Technology feels confusing and hard to use.

  2. Difficulty finding quick, reliable tech support.

  3. Fear of making mistakes and feeling overwhelmed.

  4. Forgetting solutions even after they’re explained.

Challenge

  1. Technology feels confusing and hard to use.

  2. Difficulty finding quick, reliable tech support.

  3. Fear of making mistakes and feeling overwhelmed.

  4. Forgetting solutions even after they’re explained.

Challenge

  1. Technology feels confusing and hard to use.

  2. Difficulty finding quick, reliable tech support.

  3. Fear of making mistakes and feeling overwhelmed.

  4. Forgetting solutions even after they’re explained.

Challenge

  1. Technology feels confusing and hard to use.

  2. Difficulty finding quick, reliable tech support.

  3. Fear of making mistakes and feeling overwhelmed.

  4. Forgetting solutions even after they’re explained.

Solution

  1. Step-by-step video tutorials for easy learning.

  2. Instant support for quick tech help.

  3. Personalized assistance for a more tailored experience.

  4. Tools to reinforce learning and improve retention.

Solution

  1. Step-by-step video tutorials for easy learning.

  2. Instant support for quick tech help.

  3. Personalized assistance for a more tailored experience.

  4. Tools to reinforce learning and improve retention.

Solution

  1. Step-by-step video tutorials for easy learning.

  2. Instant support for quick tech help.

  3. Personalized assistance for a more tailored experience.

  4. Tools to reinforce learning and improve retention.

Solution

  1. Step-by-step video tutorials for easy learning.

  2. Instant support for quick tech help.

  3. Personalized assistance for a more tailored experience.

  4. Tools to reinforce learning and improve retention.

User interviews

User interviews

03

03

I conducted interviews with adults age 50+ to understand their struggles and preferences.

I conducted interviews with adults age 50+ to understand their struggles and preferences.

Preferred Solutions

80% wanted instant support and easy-to-follow guides.

Accurate and Fast Tech Help

70% struggled to find reliable tech help.

Frustration and Anxiety

60% felt frustrated and anxious when facing tech issues.

Preferred Solutions

80% wanted instant support and easy-to-follow guides.

Accurate and Fast Tech Help

70% struggled to find reliable tech help.

Frustration and Anxiety

60% felt frustrated and anxious when facing tech issues.

Preferred Solutions

80% wanted instant support and easy-to-follow guides.

Accurate and Fast Tech Help

70% struggled to find reliable tech help.

Frustration and Anxiety

60% felt frustrated and anxious when facing tech issues.

Preferred Solutions

80% wanted instant support and easy-to-follow guides.

Accurate and Fast Tech Help

70% struggled to find reliable tech help.

Frustration and Anxiety

60% felt frustrated and anxious when facing tech issues.

Competitive analysis

Competitive analysis

04

04

Existing Solutions & Their Limitations:

Existing Solutions & Their Limitations:

Search Engines

Search Engines

Search Engines

Quick answers but cluttered with ads.

Quick answers but cluttered with ads.

Quick answers but cluttered with ads.

YouTube

YouTube

YouTube

Great for tutorials but lacks personal support.

Great for tutorials but lacks personal support.

Great for tutorials but lacks personal support.

Udemy

Udemy

Udemy

High-quality courses but not ideal for quick fixes.

High-quality courses but not ideal for quick fixes.

High-quality courses but not ideal for quick fixes.

User persona

User persona

05

05

To create an effective solution, I developed a user persona based on real interviews and insights from adults age 50+ who struggle with technology.

To create an effective solution, I developed a user persona based on real interviews and insights from adults age 50+ who struggle with technology.

Discover

A 52-year-old English teacher who finds technology frustrating. She seeks simple, reliable support to improve her digital skills.

A 52-year-old English teacher who finds technology frustrating. She seeks simple, reliable support to improve her digital skills.

Needs

Clear guides
quick support
easy interface.

Goals

Gain confidence
solve tech issues
reduce frustration.

User flow

User flow

06

06

QuickTube’s user flow ensures seamless navigation, helping users find solutions quickly and effortlessly.

QuickTube’s user flow ensures seamless navigation, helping users find solutions quickly and effortlessly.

Wireframing

Wireframing

07

07

Very early wireframes

Very early wireframes

Version 1

Established core structure.

Version 2

Improved navigation.

Version 3

More organized user experience.

Home Page View

Engaging headline, relatable image, and trust-building elements.

Menu Closed/Open

A side menu with both open and closed states for easy navigation.

Tutorial Page View

A clean, organized layout for effortless interaction.

Version 1

Established core structure.

Version 2

Improved navigation.

Version 3

More organized user experience.

Home Page View

Engaging headline, relatable image, and trust-building elements.

Menu Closed/Open

A side menu with both open and closed states for easy navigation.

Tutorial Page View

A clean, organized layout for effortless interaction.

Version 1

Established core structure.

Version 2

Improved navigation.

Version 3

More organized user experience.

Home Page View

Engaging headline, relatable image, and trust-building elements.

Menu Closed/Open

A side menu with both open and closed states for easy navigation.

Tutorial Page View

A clean, organized layout for effortless interaction.

Version 1

Established core structure.

Version 2

Improved navigation.

Version 3

More organized user experience.

Home Page View

Engaging headline, relatable image, and trust-building elements.

Menu Closed/Open

A side menu with both open and closed states for easy navigation.

Tutorial Page View

A clean, organized layout for effortless interaction.

Style guide

Style guide

08

08

A brief overview of the font and color choices that define the visual identity of the platform.

A brief overview of the font and color choices that define the visual identity of the platform.

Colors

Colors

A clean, inviting color scheme (White & Azure) creates a modern, approachable experience, helping users feel comfortable and confident.

White

White

#FFFFFF

#FFFFFF

Azure

Azure

#007BFE

#007BFE

American Orange

American Orange

#FF8500

#FF8500

Dark Gunmetal

Dark Gunmetal

#212427

#212427

Typography

Typography

Poppins: Friendly and modern, making the platform feel approachable.
Open Sans: Clear and easy to read, ensuring accessibility.

Poppins

Poppins

Regular

Regular

Regular

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Open Sans

Open Sans

Regular

Regular

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Icons and components

Icons and components

"Solar" Icons: Rounded, easy-to-understand visuals that enhance clarity and usability.

Final thoughts

Final thoughts

09

09

This project challenged me to refine my design process and adapt to user needs.

This project challenged me to refine my design process and adapt to user needs.

My learning

  1. Simplicity and clarity are essential for less tech-savvy users.


  2. User research is critical for an intuitive experience.

  3. Patience and iteration improve design outcomes.

My learning

  1. Simplicity and clarity are essential for less tech-savvy users.


  2. User research is critical for an intuitive experience.

  3. Patience and iteration improve design outcomes.

My learning

  1. Simplicity and clarity are essential for less tech-savvy users.

  2. User research is critical for an intuitive experience.

  3. Patience and iteration improve design outcomes.

If I had more time

  1. Further refine the user experience.

  2. Add more personalization.

  3. Conduct additional user testing.

If I had more time

  1. Further refine the user experience.

  2. Add more personalization.

  3. Conduct additional user testing.

If I had more time

  1. Further refine the user experience.

  2. Add more personalization.

  3. Conduct additional user testing.

Thank you for reading!

Thank you for reading!

Thank you for reading!